Roles and Responsibilities:

• Lead and manage a team of 8–10 Sales Managers responsible for acquisition of ICICI 3-in-1 accounts in collaboration with ICICI Bank teams.
• Drive sales performance by guiding, mentoring, and motivating Sales Managers and agents, while conducting regular performance reviews and monitoring daily activities.
• Collaborate closely with Centre Managers of ICICI Direct centres, Branch Managers of ICICI Bank, and associated teams such as Salary Account Teams and Investment Services Teams to identify and execute local promotional and cross-selling opportunities.
• Participate in corporate engagement initiatives including employee induction programs and activation camps conducted across corporate clients.
• Strengthen product and platform capabilities by conducting training sessions, workshops, and knowledge-sharing initiatives on the ICICI Direct platform.
• Ensure seamless customer onboarding and provide post-account opening support to enhance customer experience and platform adoption.
• Adopt a customer-centric approach to address and resolve queries raised by corporates and employees regarding ICICI 3-in-1 accounts in a timely manner.
• Build and maintain strong relationships with HR Managers, Admin Managers, and key stakeholders across corporates to drive new customer acquisition and business growth.

Qualification:

• Graduate/ Post graduate

Skills and Experience:

• 8–16 years of relevant experience in sales and business development
• Strong sales orientation with proven team management capabilities
• Excellent stakeholder management and cross-functional collaboration skills
• Ability to drive team performance through structured review mechanisms
• Strong customer-centric mindset and relationship management skills
• Experience in capability building, coaching, and training initiatives
• Strong networking abilities and relationship management with corporate stakeholders