THANK YOU

Department: Technology

Roles and Responsibilities:

• Develop, debug, and maintain mobile applications using Flutter
• Integrate RESTful APIs with robust error handling and efficient state management.
• Collaborate closely with backend developers, designers, and QA teams to deliver high-quality, scalable mobile applications.
• Ensure application security by implementing SSL, XSS prevention, and bundle protection practices.
• Manage Play Store and App Store deployments and monitor performance using mobile analytics tools.
• Participate in the development of retail mobile applications within the BFSI domain.
• Utilize Git, VS Code, Android Studio, and Xcode for version control and development activities.
• Troubleshoot and resolve technical challenges, ensuring optimal performance and user experience.

Qualification:

• Bachelor"s degree in Computer Science, Information Technology, or a related field.

Experience & Skills:

• 3 to 5 years of experience in mobile application development
• Proficiency in Flutter and Dart frameworks.
• Experience in RESTful API integration and state management.
• Strong understanding of mobile application security practices (SSL, XSS prevention, bundle protection).
• Hands-on experience with Git, VS Code, Android Studio, and Xcode.
• Knowledge of mobile analytics, Play Store, and App Store deployments.
• Good problem-solving and debugging skills.

Department: Customer Service - Regulatory Team 

Job Role and Responsibilities:

• Analyze and respond to investor grievances and complaints received through SEBI, NSE, BSE, Depositories, and other regulatory authorities.
• Provide timely clarification and resolution or facilitate amicable settlements with complainants as per regulatory requirements.
• Represent the company in conciliation hearings, presenting facts clearly and defending the organization"s position effectively.
• Manage end-to-end arbitration cases including filing required papers, gathering evidences, preparing defenses, and attending arbitration hearings.
• Coordinate with internal teams and regulatory bodies to ensure timely and accurate submission of required documents and responses.
• Prepare and circulate MIS reports related to regulatory complaints, conciliation, and arbitration cases within defined timelines.
• Stay updated with regulatory changes, circulars, and guidelines from SEBI, Exchanges, and Depositories, and ensure compliance.
• Support in audits, reviews, and implementation of process improvements.

Qualification:

• Graduate/ Postgraduate in Law, Commerce, Finance, or related disciplines.
• Candidates with LLB/LLM or relevant Regulatory/Compliance certifications will be preferred.

Experience & Skills:

• 10 to 15 years of experience in Regulatory Operations, Compliance, or Customer Service functions within the Capital Markets or Financial Services industry.
• Prior experience in handling SEBI/NSE/BSE investor complaints and arbitration cases is highly desirable.

Department: Customer Experience

Roles and Responsibilities:

• Lead the end-to-end design process for digital products across web and mobile platforms.
• Translate business requirements into intuitive, user-centric interfaces and seamless experiences.
• Collaborate closely with Product, Technology, Marketing, and Business teams to define user journeys and wireframes.
• Conduct usability studies, gather user insights, and apply findings to improve product workflows.
• Develop high-fidelity prototypes, design systems, and UI components aligned with brand guidelines.
• Ensure consistency, accessibility, and design best practices across all digital touchpoints.
• Drive innovation by identifying design trends, benchmarking competition, and proposing new experience enhancements.
• Serve as the functional owner for UX, guiding teams on design thinking, user research, and UI standards.

Qualification:

• Bachelor"s or master"s degree in design, HCI, Interaction Design, Communication Design, or related fields.
• Candidates from reputed design institutes such as NID, IDC, NIFT, MIT Institute of Design, Srishti, etc., will be preferred.

Skills and Experience:

• Experience in UI/UX design, digital product design, or interaction design.
• Strong portfolio showcasing user-centered design projects across web & mobile.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, or equivalent.
• Strong understanding of design systems, visual hierarchy, typography, and responsive design.
• Ability to translate complex business requirements into simple, intuitive user flows.
• Experience partnering with cross-functional teams and managing stakeholder expectations.
• Excellent communication skills with the ability to justify design decisions through logic and user insights.
• Knowledge of usability standards, accessibility guidelines, and modern UI trends.

Key Responsibilities:

• Manage and respond to client queries /complaints received via email in a professional and timely manner
• Speak to customer wherever required to understand the issue and provide timely resolution.
• Provide accurate information related to trading accounts, demat, transactions, settlements, and other brokerage-related services.
• Coordinate with internal teams (operations, compliance, IT, trading desk) to resolve client issues effectively.
• Identify customers needs, clarify information, research every issue and provide solutions or alternate options
• Ensure adherence to regulatory and company policies in all client communications.
• Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call centre database in a comprehensible way.

Skills of required for the Profile:

• Previous experience in a Call Centre / Email desk role minimum 6 months
• Strong phone and verbal communication skills along with active listening
• Customer focus and taking ownership on the allotted tasks
• Ability to multi-task, set priorities and manage time effectively

Department: Risk SOC Lead

Roles and Responsibilities:

• Excellent understanding and proven hands-on experience in SIEM conceptssuch as correlation, aggregation, normalization, and parsing.
• Experience with deploying and managing a large SIEM deployment.
• Excellent understanding of enterprise logging standards, with a focuson application logging
• Advanced knowledge of content creation concepts and best practices
• Excellent understanding of regular expressions, development ofcustom/flex Parsers
• Strong knowledge of frameworks such as Cyber Kill Chain,Mitre andAdversary Tactics, Techniques and Procedures.
• Experience in Implementation and support of major SOAR platform(preferred ? IBM Resilient) and developing playbooks for automation.
• Expertise in writing searches, SIEM Infrastructure and content use casedevelopment, well-versed with SIEM architecture and design .
• Experience in SIEM & Resilient Administration and analyticsdevelopment on Information Security, Triage events, Incident Analysis.
• Hands on exp with information security tools such as SIEMs, FW,IDS/IPS, EDR, Sandboxes, Vulnerability Management, etc.
•  Excellent Python and Unix Shellscripting skills
• Understanding of events, related fields in log records and alertsreported by various data sources such as Windows/Unix systems, IDS/IPS, AV,HIDS/HIPS, WAFs, firewalls, and web proxies.
• Excellent understanding of Cyber Security Operations, Incident Responseprocesses.
•  Experience in using scriptinglanguages to automate tasks and manipulate data. Programming experience is aplus.
•  Experience working in a largeenterprise environment and integrating solutions in a multi-vendor environment.Preferred product specialization certifications on QRadar or LogRhythm (SIEM),Resilient (SOAR),

• Qualification:

• Bachelors (Graduation) or higher in Computer Science or equivalent

Experience & Skills:

• Experience with LogRhythm and/or other platforms SIEM systems likeSPLUNK, ArcSight.
• Experience with IBM Resilient (preferred) or equivalent SOAR technologylike Demisto, Splunk, Service Now. 

Department: Operations - NRI Operations

Job Role and Responsibilities:

• Manage end-to-end NRI operations including trading, settlement, and post-trade activities.
• Ensure compliance with SEBI regulations related to NRI trading restrictions such as delivery-only trading, F&O restrictions, and usage of NRO/NRE funds.
• Handle TDS on capital gains for NRIs, including accurate computation, withholding, filing of TDS returns, and issuance of TDS certificates.
• Possess strong understanding of DTAA provisions and apply treaty benefits to avoid double taxation; manage special tax rates applicable to OCI/PIOs.
• Oversee capital gains computation (short-term and long-term) using FIFO methodology and ensure correct taxable gain calculation.
• Manage complexities arising from corporate actions (bonus, splits, mergers, etc.) and adjust cost and date of acquisition accordingly.
• Ensure compliance with FEMA, RBI, and Income Tax regulations, including documentation for remittance of sale proceeds.
• Handle NRO/NRE accounts, differentiating between repatriable and non-repatriable funds and ensuring correct fund movements.
• Manage PIS (Portfolio Investment Scheme) operations and associated regulatory reporting.
• Oversee NRI-specific demat structures, including NRE (repatriable) and NRO (non-repatriable) demat accounts.
• Manage securities and funds settlement, including T+1 settlement cycles applicable to NRI trades.
• Lead and manage a team (approx. 20 resources), ensuring operational accuracy and adherence to SLAs.
• Coordinate and manage regulatory and internal audits and ensure timely closure of audit observations.
• Prepare MIS, regulatory reports, and stakeholder communications.

Qualification:

• CA or MBA or Postgraduate in Finance or relevant discipline
• CA candidates with strong operational exposure are preferred

Experience and Skills:

• 6 - 12 years of operational experience, preferably in a bank or broker or broking setup handling NRI operations.
• Prior hands-on experience in managing NRI TDS profiles in a bank or broker environment.
• Strong knowledge of FEMA, RBI, SEBI, DTAA, Income Tax, and PIS regulations.
• Excellent working knowledge of advanced MS Excel.
• Strong drafting and documentation skills.
• Proven people-management and stakeholder-management capabilities.
• Experience in handling regulatory audits and compliance reviews.

JobTitle: ProductManager - Commodities

Location: Navi Mumbai

JobOverview: Thisrole will be responsible for business development, innovation and growthinitiatives for the Commodities business.

You shouldhave deep industry expertise, and hands-on execution to drive market share,client engagement and revenue growth.

KeyResponsibilities:

ProductInnovation

• Identify gaps in the current product suite and lead the development of innovative offerings aligned with market needs.
• Monitor competitor strategies and global best practices to maintain competitive edge.

Cross-Functional& Business Alignment

• Collaborate with IT, Operations, Risk, Compliance, and other internal functions for product delivery.
• Coordinate closely with business verticals such as Private Wealth Management, Advisory, and Retail Acquisition teams to ensure product adoption.

Marketing& Client Engagement

• Drive cross-selling campaigns across the organization?s existing client base via digital channels, social media, and targeted communications.
• Drive continuous client engagement through regular reviews, demos and feedback sessions, ensure product alignment with evolving market dynamics and client expectations.

Requirements:

• 5 ? 8 years of relevant experience in commodities product Management/trading/derivatives.
• Strong knowledge of commodity exchanges (MCX & NSE), regulatory frameworks, and industry practices.
• Strong analytical, and communication skills.
• MBA or equivalent qualification preferred.
• NISM Series XVI: Commodity Derivatives Certification

Department: Technology

Job Role and Responsibilities:

• Design, implement, and manage cloud infrastructure on AWS to support scalable and reliable applications.
• Manage and support on premise infrastructure and hybrid cloud environments.
• Build, maintain, and optimize CI/CD pipelines using tools such as Jenkins, GitLab CI, Nexus, and SonarQube.
• Implement Infrastructure as Code (IaC) using Terraform, Ansible, or CloudFormation.
• Manage containerized applications using Docker and Kubernetes.
• Develop and maintain automation scripts using Bash, Python, or Go to improve operational efficiency.
• Ensure system reliability, availability, and performance through proactive monitoring and troubleshooting.
• Implement cloud security best practices, including network security, access controls, and vulnerability management.
• Collaborate with development, QA, and product teams to enable smooth and agile software delivery.
• Participate in Agile ceremonies and contribute to continuous improvement initiatives.

Qualification:

• Bachelor"s degree in Computer Science, Engineering, Information Technology, or a related field.
• Relevant cloud or DevOps certifications (AWS, Kubernetes, Terraform, etc.) are preferred.

Experience and Skills:

• 8 - 12 years of relevant experience
• Strong understanding of AWS cloud services and architectures.
• Good knowledge of on-premise infrastructure setup and management.
• Hands on experience with CI/CD tools such as Jenkins, GitLab CI, Nexus, and SonarQube.
• Experience with Infrastructure as Code tools like Terraform, Ansible, or CloudFormation.
• Working knowledge of Docker and Kubernetes for container orchestration.
• Proficiency in scripting languages such as Bash, Python, or Go.
• Solid understanding of networking concepts, cloud security principles, and best practices.
• Experience with version control systems, especially Git.
• Familiarity with Agile/Scrum development methodologies.
• Strong problem-solving skills, collaboration abilities, and a continuous learning mindset.

Job description:(Including key responsibilities, deliverables)

• Maximize New Customer Acquisition
• Drive the acquisition ofM52/Prime customers mapped through ICICI Bank PBG RMs and Wealth RMs across branches.
• Achieve Business Targets
• Take ownership of key metrics, including new client acquisition numbers, revenue generation, and activation.
• Engage with Large Clients
• Conduct client meetings to convert high-potential leads and support branch teams in achieving their equity-related goals.
• Trade Activation
• Ensure maximum trade activation among acquired clients to drive engagement and revenue.
• Focus on High-Value Prime Plans
• Maximize conversions to High-Value Prime plans from the total acquisitions.
• Branch-Level Equity Marketing
• Plan and implement equity marketing strategies at the branch level to enhance business opportunities.
• Capability Building
• Facilitate regular training sessions and meetings with branch teams to strengthen their equity-related skills and knowledge.
• Continuous Process Learning
• Promote process improvement and ensure consistent learning for equity functions across branches.

Key Deliverables:

• Achieving new acquisition numbers
• Conducting client meetings
• Engaging in branch meetings
• Driving capability-building initiatives

Department: Legal & Compliance

Job Role and Responsibilities:

• Handle onsite and offsite inspections conducted by SEBI and Stock Exchanges, including preparation, coordination, and closure of observations.
• Manage compliance and regulatory audits for broking and non broking entities and ensure timely resolution of audit findings.
• Conduct periodic compliance audits to ensure adherence to applicable laws, regulations, circulars, and internal policies.
• Identify, assess, and evaluate potential compliance risks and recommend appropriate mitigation strategies.
• Review, update, and implement compliance policies, procedures, and manuals in line with regulatory changes and best practices.
• Maintain comprehensive documentation and records related to compliance activities, audit findings, investigations, and corrective actions.
• Develop and deliver compliance training programs to employees to enhance regulatory awareness and adherence.
• Prepare detailed reports on audit findings, compliance status, and improvement recommendations for senior management.
• Conduct investigations into potential compliance breaches, assess violations, and recommend corrective and preventive actions.
• Collaborate closely with internal stakeholders across departments to support compliance initiatives and ensure organizational alignment.
• Support regulatory reporting requirements and respond to regulatory queries in a timely and accurate manner.

Qualification:

• CA / CS / CA Inter / Master"s degree or equivalent professional qualification.
• Certifications in Capital Markets or prior experience in regulatory inspections and audits will be an added advantage

Experience and Skills:

• 2 to 8 years of relevant experience in stock broking compliance or regulatory compliance roles.
• In depth understanding of SEBI regulations, Stock Exchange guidelines, and capital market compliance frameworks.
• Strong analytical skills with the ability to interpret regulatory changes and assess their impact on business processes.
• Excellent written and verbal communication skills with the ability to interact with regulators and senior stakeholders.
• High attention to detail and accuracy in reviewing documentation and assessing compliance.
• Demonstrated integrity, discretion, and ability to handle sensitive and confidential information.
• Strong decision making and problem solving capabilities with the ability to guide internal teams.
• Proficiency in compliance management tools and MS Office applications, especially Excel and reporting dashboards.

Role & Responsibilities: 

• This is an individual contributor role 
• Incumbent will be responsible to source 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region by liasoning with the Bank team. 
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority. 
• Product and after sales support to the Bank team for handling customer queries and escalations if any. 
• To meet the KYC guidelines by checking all the KYC related documents from the customers. 

 Skill Set: 

• Good Communicator 
• Customer Service Orientation 
• Interpersonal Skills 
• Confident & positive approach