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Company: ICICI Securities 

Department: Technology

Job Title: Flutter developer

Location: Juinagar, Navi Mumbai

Roles and Responsibilities:

• Develop, debug, and maintain mobile applications using Flutter
• Integrate RESTful APIs with robust error handling and efficient state management.
• Collaborate closely with backend developers, designers, and QA teams to deliver high-quality, scalable mobile applications.
• Ensure application security by implementing SSL, XSS prevention, and bundle protection practices.
• Manage Play Store and App Store deployments and monitor performance using mobile analytics tools.
• Participate in the development of retail mobile applications within the BFSI domain.
• Utilize Git, VS Code, Android Studio, and Xcode for version control and development activities.
• Troubleshoot and resolve technical challenges, ensuring optimal performance and user experience.

Qualification:

• Bachelor"s degree in Computer Science, Information Technology, or a related field.

Experience & Skills:

• 3 to 5 years of experience in mobile application development
• Proficiency in Flutter and Dart frameworks.
• Experience in RESTful API integration and state management.
• Strong understanding of mobile application security practices (SSL, XSS prevention, bundle protection).
• Hands-on experience with Git, VS Code, Android Studio, and Xcode.
• Knowledge of mobile analytics, Play Store, and App Store deployments.
• Good problem-solving and debugging skills.

Company: ICICI Securities 

Department: Operations

Job Title: Functional Manager - MF Operations

Location: Juinagar, Navi Mumbai

Job Role and Responsibilities:

• Plan and manage team activities, delegate work, and maintain operational schedules to ensure timely completion of deliverables.
• Oversee and execute critical financial transaction processing activities accurately and efficiently.
• Maintain service TATs and quality standards, driving continuous process improvements within the operations team.
• Coordinate with internal departments and external stakeholders including AMCs, Registrars (R&T Agents), and BSE (Exchange) to ensure smooth workflow and compliance.
• Implement and monitor regulatory changes, ensuring adherence to updated processes and guidelines.
• Prepare and report critical MIS to senior management and highlight exceptions or discrepancies, if any.
• Maintain and update process documentation for all operational activities.
• Support audit requirements by coordinating with auditors and providing necessary samples, data, and clarifications as required.

Qualification:

• Graduate/ Post Graduate in Commerce, Finance, Accounting, or related disciplines.
• Professional certifications such as MBA (Finance), CA (Inter), or NISM certification will be preferred.

Experience & Skills:

• 5 to 10 years of experience in Mutual Fund Operations or Financial Services Operations.
• Strong understanding of Mutual Fund and Capital Market operations.
• Proficiency in MS Excel and MS Office tools.
• Excellent interpersonal, coordination, and communication skills.
• Strong analytical and problem-solving orientation.

Company: ICICI Securities 

Department: Operations

Job Title: Manager - PMS Operations

Location: Juinagar, Navi Mumbai

Job Role and Responsibilities:

• Manage the end-to-end operations process for PMS (Portfolio Management Services).
• Perform trade settlements and oversee all day-end operational activities for PMS and AIF.
• Track and update corporate actions, and handle processing of redemptions for PMS clients and trades of Mutual Funds on BSE Star.
• Manage and calculate management fees and other client-related charges on a quarterly and annual basis.
• Prepare and submit SEBI-related reports and disclosures, including monthly and quarterly reporting for AIF & PMS and half-yearly SEBI disclosures for PMS.
• Liaise with custodians, fund accounting teams, and coordinate with internal/statutory auditors and SEBI auditors.
• Collaborate closely with senior management to ensure smooth functioning and compliance across all operational functions

Qualification:

• Graduate/ Post Graduate in Commerce, Finance, Accounting, or related disciplines.

Experience & Skills:

• Professional certifications such as CA (Inter), MBA (Finance), or NISM certification would be an added advantage.
• 5 to 10 years of relevant experience in PMS or Investment Operations.
• Strong understanding of PMS, AIF operations, and SEBI regulatory framework.
• Proficiency in MS Excel, BSE Star PMS portal, and fund accounting systems.
• Excellent analytical, coordination, and communication skills.
• Attention to detail and ability to manage multiple priorities efficiently.

Company: ICICI Securities 

Department: Technology

Job Title: Software Developer

Location: Juinagar, Navi Mumbai

Job Role & Responsibilities:

• Design, develop, and maintain applications using Golang, Python, and C++.
• Build and integrate RESTful APIs and microservices-based architectures.
• Implement socket programming for efficient real-time communication.
• Work with databases and infrastructure tools such as SQL, PostgreSQL, Nginx, and AWS.
• Use Git and Docker for version control and containerized deployments.
• Collaborate effectively with cross-functional teams and contribute to project planning and delivery.
• Ensure code quality, performance optimization, and adherence to best development practices.

Qualifications

• B.Tech/B.E./ B.Sc (IT/Computer Science) from a reputed Institute/University

Skills & Experience:

• 5 to 10 years of relevant experience
• Proficiency in at least one of the following: Golang, Python, or C++.
• Strong understanding of REST APIs and microservices architecture.
• Experience with database management (SQL, PostgreSQL).
• Familiarity with DevOps tools such as Docker, Git, and Nginx.
• Exposure to AWS cloud infrastructure.
• Good problem-solving skills and the ability to work independently or as part of a team.
• Strong communication and time management abilities.
• Experience in scalable system design or cloud-native applications (Preferable)
• Knowledge of CI/CD pipelines and agile development practices (Preferable)

Company: ICICI Securities

Department: Customer Service - Regulatory Team 

Job Title: Customer Service - Regulatory

Location: Juinagar, Navi Mumbai

Job Role and Responsibilities

• Analyze and respond to investor grievances and complaints received through SEBI, NSE, BSE, Depositories, and other regulatory authorities.
• Provide timely clarification and resolution or facilitate amicable settlements with complainants as per regulatory requirements.
• Represent the company in conciliation hearings, presenting facts clearly and defending the organization"s position effectively.
• Manage end-to-end arbitration cases including filing required papers, gathering evidences, preparing defenses, and attending arbitration hearings.
• Coordinate with internal teams and regulatory bodies to ensure timely and accurate submission of required documents and responses.
• Prepare and circulate MIS reports related to regulatory complaints, conciliation, and arbitration cases within defined timelines.
• Stay updated with regulatory changes, circulars, and guidelines from SEBI, Exchanges, and Depositories, and ensure compliance.
• Support in audits, reviews, and implementation of process improvements.

Qualification

• Graduate/ Postgraduate in Law, Commerce, Finance, or related disciplines.
• Candidates with LLB/LLM or relevant Regulatory/Compliance certifications will be preferred.

Experience & Skills

• 10 to 15 years of experience in Regulatory Operations, Compliance, or Customer Service functions within the Capital Markets or Financial Services industry.
• Prior experience in handling SEBI/NSE/BSE investor complaints and arbitration cases is highly desirable.

Job description:(Including key responsibilities, deliverables)

• Maximize New Customer Acquisition
• Drive the acquisition ofM52/Prime customers mapped through ICICI Bank PBG RMs and Wealth RMs across branches.
• Achieve Business Targets
• Take ownership of key metrics, including new client acquisition numbers, revenue generation, and activation.
• Engage with Large Clients
• Conduct client meetings to convert high-potential leads and support branch teams in achieving their equity-related goals.
• Trade Activation
• Ensure maximum trade activation among acquired clients to drive engagement and revenue.
• Focus on High-Value Prime Plans
• Maximize conversions to High-Value Prime plans from the total acquisitions.
• Branch-Level Equity Marketing
• Plan and implement equity marketing strategies at the branch level to enhance business opportunities.
• Capability Building
• Facilitate regular training sessions and meetings with branch teams to strengthen their equity-related skills and knowledge.
• Continuous Process Learning
• Promote process improvement and ensure consistent learning for equity functions across branches.

Key Deliverables:

• Achieving new acquisition numbers
• Conducting client meetings
• Engaging in branch meetings
• Driving capability-building initiatives

Key Responsibilities: 

• To be involved into relationship building and management with the customer for sales and services of financial products of ICICI group (E.g., Online Trading Account, Client Activation and Retention, Mutual Funds, Investment Advisory, Wealth Management) 
• To manage assigned client base through virtual/client visits and provide financial / investment advisory, develop new relations through referencing and other sources
• To generate leads for quality NCAs and act as productive resource by meeting objectives thereby ensuring fulfillment of budgetary expectations of the organization
• To be active in client engagement/reach out in assigned campaigns/activity which happens time to time for effective outcome
• To deliver the desired business expectations/objectives by maintaining customer relationship
• To manager customer meetings and sales process as part of his/her reporting structure 
• To consciously deliver support to reporting manager in increasing profitability 
• To conduct market research for generating business thereby adding for revenue generation 
• To ensure customer satisfaction through effective customer service and query handling
• To explore new areas and ways to achieve productivity 
• To prepare and maintain MIS report 

Skill Set: 

• Should be a good communicator 
• Should have customer orientation 
• Should have strong interpersonal skills 
• Should be confident and possess positive approach 
• Should have analytical skills 

Role & Responsibilities: 

• This is an individual contributor role 
• Incumbent will be responsible to source 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region by liasoning with the Bank team. 
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority. 
• Product and after sales support to the Bank team for handling customer queries and escalations if any. 
• To meet the KYC guidelines by checking all the KYC related documents from the customers. 

 Skill Set: 

• Good Communicator 
• Customer Service Orientation 
• Interpersonal Skills 
• Confident & positive approach